Refund Policy

Effective date: June 24, 2026

Try before you buy

LocalPhotos includes a free trial so you can evaluate the full application — face recognition, duplicate detection, search, and library management — before paying anything. We strongly encourage you to complete the trial and confirm the app works for your library and your Mac before purchasing.

Mac App Store purchases

If you purchased LocalPhotos through the Mac App Store, all payments, billing, and refunds are handled by Apple under Apple's terms. We are not able to process or issue refunds for App Store purchases. To request a refund, use Apple's process at reportaproblem.apple.com.

Questions

If something isn't working, we'd like the chance to help first. Reach out through our Contact page and we typically respond within 24 hours.

This Refund Policy is provided alongside, and does not limit, any non-waivable rights you may have under the consumer-protection laws of your country.